client
International Hospitality Group
industry
Hospitality
Duration
6 months
services
Innovation Labs
Transformational Accelerated Performance Programs
How can we improve employee performance and profitability in our "bars" sections (vs sit down restaurant section)
How can we motivate team members to act like owners so they drive/motivate themselves
Instead of having employees, the group would “rent” out spaces at their bars to small entrepreneurs who ran their own bartending businesses and shared profits as well as losses. Engagement and customer service skyrocketed and profits went up
